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CXO United Kingdom Smart Webinar

Date: 20th September, 2022 2PM GMT

Event Overview

Collaboration is a Key Part of Digital Transformation

The workplace is rapidly evolving, and today’s leading CIOs recognize the need to enable business transformation for a digital-first world. But without a holistic view of the organization, simply adding new technologies can do more harm than good. For true digital transformation success, organizations must understand the critical nature of cross-departmental collaboration and alignment.

 

In the past, it may have been acceptable to plan for new technology implementations in a silo, but this is no longer the case. Without a thorough understanding of end user needs and workflows, it can be all too easy to increase complexity with the addition of new digital tools, which can quickly undermine employee productivity and customer experience.

 

Leaders must therefore establish open communication throughout the organization in order to have the information necessary to make improvements. If teams are not empowered to voice their needs and concerns, then the entire organization will eventually be negatively affected. In contrast, when leaders across departments are aligned and can seamlessly collaborate on strategies that take into account how the business operates as a whole, then successful transformation is much more likely.

 

Strategic alignment throughout an organization removes barriers to transformation. This alignment begins at the top with leaders who foster a culture of collaboration, partnership, growing skills, and teamwork. Organizations that are unable to adopt such a framework may soon be left behind.

Agenda

2:00 - 2:10 WELCOME REMARKS & INTRODUCTION

Arrival of Attendees via Smart Webinar

2:10 - 2:25 - KEYNOTE PRESENTATION

Digital Transformation

 

SPEAKER: 

  • Dax Grant, CEO at Global Transfom

2:30 - 2:45 - DELEGATE PRESENTATION

Digital Transformation & Customer Experience on Data

 

SPEAKER: 

  • Umesh Jetha, Member Data Integrity & Data Services Leader at Nationwide Building Society

2:45 - 3:30 - NETWORKING AND PANEL DISCUSSION

Collaboration is a Key Part of Digital Transformation

The workplace is rapidly evolving, and today’s leading CIOs recognize the need to enable business transformation for a digital-first world. But without a holistic view of the organization, simply adding new technologies can do more harm than good. For true digital transformation success, organizations must understand the critical nature of cross-departmental collaboration and alignment.

In the past, it may have been acceptable to plan for new technology implementations in a silo, but this is no longer the case. Without a thorough understanding of end user needs and workflows, it can be all too easy to increase complexity with the addition of new digital tools, which can quickly undermine employee productivity and customer experience.

Leaders must therefore establish open communication throughout the organization in order to have the information necessary to make improvements. If teams are not empowered to voice their needs and concerns, then the entire organization will eventually be negatively affected. In contrast, when leaders across departments are aligned and can seamlessly collaborate on strategies that take into account how the business operates as a whole, then successful transformation is much more likely.

Strategic alignment throughout an organization removes barriers to transformation. This alignment begins at the top with leaders who foster a culture of collaboration, partnership, growing skills, and teamwork. Organizations that are unable to adopt such a framework may soon be left behind.

 

MODERATOR: 

  • Enrico Tizzano, CTO at Brooke

 

Q&A PANELISTS: 

  • Dax Grant, CEO at Global Transform
  • Umesh Jetha, Member Data Integrity & Data Services Leader at Nationwide Building Society
  • Sukhmeet Singh Bhatia, Regional Head IT Services – East Europe & Africa Middle at Syngenta

 

Panel Questions:

  1. What are the biggest Digital Challenges that your organisation is facing right now? And how do you manage it?
  2. How do you enable employees to foster digital transition/transformation
  3. Where are you in your journey to connect your customer experience with your employee experience?
  4. How are you enabling automation within your digital workplace? How is automation playing a critical role in keeping information secure?
  5. How are you seeing IT reduce friction in this process and increase employee satisfaction?
  6. Often, the best gauge of success in a digital transformation project or cyber resilience project is cultural alignment, when all parties agree. Have you faced any cultural challenges that have stopped or delayed a project?
  7. Is digital transformation an agent provocateur? Is it raising broader questions about how we manage principle risks?
  8. Does transforming physical systems into a digital platform, increase the responsibility of the operator to prove capable and responsible risk management?
  9. Moving to the cloud – we all have to do it – but with a lot of data often being held on prem and in legacy systems it can be challenging.
    – How are you managing the transition / planning your move?
    – What are the key challenges facing you / your industry in modernizing your hybrid IT infrastructure?

3:30 - 4:00 - CLOSING REMARKS

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