CIO & CISO SPAIN SMART WEBINAR
Event Overview
Agenda
10:30 - 10:40 - WELCOME REMARKS & INTRODUCTION
10:40 - 10:55 - SESSION 1 - DELEGATE PRESENTATION
CHANGE MANAGEMENT AS A DRIVER FOR A SUCCESSFUL DIGITAL TRANSFORMATION
How often change management impact is not recognized as a driver to success on any digital transformation process?. I would like to share my experience on how I influence all levels of the organization to move on the same direction. What are the mistakes and learnings it went through? How CM would be effective in our new world where teams may be spread and not often in the same office?
Speaker:
- Juan Manuel Jimeno, CTO at LVMH Perfumes & Cosmetics
11:00 - 11:30 SESSION 2 - PARTNER PRESENTATION
DELIVERING DIGITAL EXPERIENCES THAT MEET CUSTOMER EXPECTATIONS IS CRITICAL TO DIGITAL TRANSFORMATION, BUT OPPORTUNITIES TO GET UP CLOSE AND PERSONAL WITH CUSTOMERS INTERSECT WITH RISK, SECURITY AND LACK OF TRUST.
In this talk, Victor Ake, Co-Founder will share ForgeRock’s approach to:
- Designing seamless and secure Customer Journeys – real-time, contextual and relevant
- Better Customer Engagement based on transparency, choice and control
- Personal data : How to see an opportunity in Consent and Regulations
- Save time and Reduce Cost with Autonomous Identity & AI
- Don’t adapt to the Cloud, Get the Cloud adapted to you
11:30 -12:00 - SESSION 3 - OPEN DISCUSSIONS Q&A
SOCIETY POST COVID19 – WILL WE BE A NAME OR JUST A NUMBER?
The World has been forced into digitalization overnight. Much more effectively than any CDO or CEO has managed up until now. Slow and steady we are looking to return to the much anticipated “normal state”, but what is normal? What will be normal? While there will certainly be physical interaction also in the future, we’re looking at a world that very quickly will become much more digital – and with it the need to further secure also our digital life, and identity.
MODERATORS:
- Victor Ake, CoFounder at ForgeRock
- Jesús Cabet Muñoz, Chief Information Officer at Abengoa
Q&A:
- Alberto López Rodríguez, Director of IT and Cybersecurity at Grupo Comar
- Antonio Eguizabal, Head of IT Operations Global Services at Pernod Ricard
- Miguel Pazos, Head of Digital Business at Siemens Logistics
PANEL QUESTIONS:
- Some security and digital professionals say that the current platforms in place no longer solve tomorrow’s challenges? Do you agree / what is your experience?
- COVID-19 has increased the need for Digital transformation. What are the biggest challenges you have experienced as a result of the current world situation?
- Do you feel there is a trade-off between user experience and security?
- What changes/business opportunities do you see come out of the current situation?
- Does Security take up more space on the board now than 3 months ago?
- How has COVID 19 changed your view on the importance of identity in your digital transformation journey?
- Consumers are waking up due to infringement of privacy, therefore, how do you position yourself as a trusted ‘provider’ of your users/customers/ client’s data?
- How to combine the interest of the company and the interest of the customer?
- What actions are needed today to stay current and be able to respond to these challenges
- How do you ensure a great user experience for your employees and customers whilst keeping the business secure?