Home » Smart Webinars » CIO & CISO LUXEMBOURG SMART STRATEGY FORUM

CIO & CISO LUXEMBOURG SMART STRATEGY FORUM

Date: 20th April, 2021- 2 PM

Event Overview

How Implementing On-line tools have helped and hindered collaboration

Digital disruption has changed how information workers access information, collaborate, and serve customers. Employees increasingly rely on cloud-based business apps to do their jobs, using the browser as a central access point. Anytime, anywhere, any device work is now the norm. Employees need technologies that support their productivity at and away from their desks or offices.

At this private event, we will discuss how Technology decision-makers recognize these evolving needs and are evolving their workforce enablement approaches to meet them. Spurred on by the need for insights, speed, and collaboration a new type of worker has emerged, the Cloud Worker. Come join us on how to rethink workforce technology in the age of insight.

Agenda

2:00 - 2:10 - WELCOME REMARKS & INTRODUCTION

2:10 - 2:40 - SESSION 1 - DELEGATE PRESENTATION

Customer Centricity

Customer-centric organizations prioritize their customers above all else and place them at the core of their business. IT organizations can learn from this model by shifting away from a role of simply support toward being a strategic partner to other departments within the organization. In this way, IT can become a value-adding asset as opposed to a cost driver within the organization.

 

Learning Outcomes

  • How to understand the major challenges facing IT organizations today and how customer-centricity can help address them
  • How to reorganize roles and responsibilities within your department and organize specialized teams to be more customer-centric
  • How to evaluate external service providers and cloud services to keep costs and complexity to a minimum

2:45 - 3:15 - SESSION 2 - PARTNER PRESENTATION

HOW IMPLEMENTING ON-LINE TOOLS HAVE HELPED AND HINDERED COLLABORATION

Digital disruption has changed how information workers access information, collaborate, and serve customers. Employees increasingly rely on cloud-based business apps to do their jobs, using the browser as a central access point. Anytime, anywhere, any device work is now the norm. Employees need technologies that support their productivity at and away from their desks or offices.

At this private event, we will discuss how Technology decision-makers recognize these evolving needs and are evolving their workforce enablement approaches to meet them. Spurred on by the need for insights, speed, and collaboration a new type of worker has emerged, the Cloud Worker. Come join us on how to rethink workforce technology in the age of insight.

 

  • 2:45 – 3:00 – 1 ON 1 MEETING (VIRTUAL MEETING ROOM)
  • 3:00 – 3:15 – 1 ON 1 MEETING (VIRTUAL MEETING ROOM)

3:15 - 3:45 - CLOSING PANEL

CYBERSECURITY RISKS OF WORKING REMOTELY

The rise of Coronavirus has caused many organizations worldwide to transition their employees to work from home. While necessary to protect employees’ wellbeing in the time of a health crisis, remote work also facilitates cybersecurity threats that must not be ignored. Employees that are working from home need to be educated on the most important steps to take to avoid having their corporate devices or data compromised, especially when their organization has not had the time or resources to implement a strong set of remote work policies, technology, and training, which is the case for many organizations today caught off guard by the worldwide pandemic.

PANEL QUESTIONS:

  • What are the core risks of working from home?
  • What have you seen happen in your environment?
  • What do you expect in phase 3?
  • Do you have changes in true positives and/or in false positives?
  • Are you having a new dialog with the business?
  • Have you done any tabletoping?
  • What technologies are central to your flexibility and continued operations?
    a. IT in general
    b. Security specifically
  • Is senior management attuned to the adaptive nature of risks and threat and are you talking regularly?

 

  • 3:15 – 3:30 – 1 ON 1 MEETING (VIRTUAL MEETING ROOM)
  • 3:30 – 3:45 – 1 ON 1 MEETING (VIRTUAL MEETING ROOM)

3:45 - 4:00 - Networking and Q&A

 

  • 3:45 – 4:00 – 1 ON 1 MEETING (VIRTUAL MEETING ROOM)

Register Now